Our Legal Documents
Below you can find all our key legal documents and policies that govern our services and domain registration processes.
- Terms & Conditions – our general terms for using Search.Initiative Registrar’s services.
- Domain Registration Terms – detailed rules for registering, renewing, and managing domains through us.
- Nominet Terms & Conditions – official terms for all .UK domain registrations.
- Privacy Policy – how we collect, store, and protect your data.
- Cookie Policy – how cookies are used on our website.
Domain-Related Policies
These policies explain how we handle key aspects of domain management, including abuse reporting, renewals, and complaints.
- Abuse Policy – how to report domain abuse, spam, or illegal activity.
- Complaints Procedure – how to raise a complaint about our services or domain management.
- Renewal & Expiry Policy – how we notify customers and handle domain renewals or expirations.
Nominet Accreditation Statement
Search.Initiative Registrar is an accredited Nominet registrar for .UK domain names.
All .UK domain registrations are subject to both our own registration terms and Nominet’s official domain registration terms.
Contact Information
If you contact us by email or via our contact form, we aim to respond within 2 working days.
For urgent domain-related issues (e.g. abuse or technical problems), please mark your message as ‘urgent‘ and we will prioritise it.
Email: legal@searchinitiative.net
Phone: +44 (0)20 3984 6721
Response time: within 2 working days
Support hours: Monday–Friday, 9am–5pm (UK time)
Last updated: 6 November 2025