As a trusted domain registrar, Search.Initiative Registrar is committed to transparency, compliance, and customer confidence. These Terms and Conditions define the responsibilities between the Registrar and its customers when using our domain registration, renewal, and management services. By accessing or using our website and related tools, you agree to abide by these rules and policies.
Introduction and Scope
These Terms and Conditions apply to all services provided by Search.Initiative Registrar, including domain registration, DNS management, renewals, transfers, and related hosting or support solutions.
The goal of these terms is to establish a clear framework that ensures fair use, data security, and compliance with international registry standards, including those of ICANN, Nominet, and other regional authorities.
All customers must read and accept these terms before creating an account or registering a domain through our system.
Definitions
Registrar
Refers to Search.Initiative Registrar, its legal representatives, and authorized partners.
Customer / User
Any individual or organization using our services.
Domain
Any internet address registered through our system.
Services
Include registration, renewal, transfer, and DNS management.
These definitions ensure mutual understanding and consistency throughout all documents related to our operations.
Account Registration and User Obligations
To use Search.Initiative Registrar’s platform, users must create an account with accurate and up-to-date information. Providing false or incomplete details may lead to account suspension or cancellation of services.
Customers agree to:
- Maintain accurate contact details for all domain registrations.
- Protect their account credentials and report any unauthorized access immediately.
- Use domains in compliance with applicable laws, avoiding spam, phishing, or any illegal activity.
Failure to meet these obligations may result in immediate suspension or termination of the domain and account.
Service Usage and Restrictions
Search.Initiative Registrar provides access to registration systems, DNS tools, and renewal options for legitimate use only.
Prohibited Activities
The following activities are strictly prohibited:
- Registering domains for illegal or fraudulent purposes.
- Hosting or promoting harmful, defamatory, or adult content.
- Using the platform to distribute malware, spam, or unauthorized advertising.
Our abuse monitoring team reserves the right to suspend any domain or account that violates these restrictions without prior notice.
Payments, Renewals, and Cancellations
All fees for domain registration or renewal must be paid in advance. Payment confirms agreement to these Terms and Conditions.
Renewal Policy
Customers are notified of upcoming expirations via email several times before the renewal date. It is the customer’s responsibility to ensure that payments are completed on time.
If renewal is not processed before the expiry date:
- The domain may be suspended temporarily.
- After the grace period (typically 30 days), the domain may be deleted or made available for re-registration by others.
Refunds are generally not provided once a registration or renewal has been processed, except as required by law or registry rules.
Transfers and Ownership
A registered domain is the property of the customer as long as renewal fees are paid and the registration remains valid.
Transfer Requirements
Transfers between registrars or accounts must comply with ICANN’s transfer policies.
To authorize a transfer:
- The domain must be unlocked.
- The customer must provide an EPP/Auth code.
- The domain must not be in dispute, hold, or pending deletion.
Search.Initiative Registrar reserves the right to deny transfer requests in cases of fraud, unpaid fees, or legal investigation.
Liability and Service Availability
While Search.Initiative Registrar strives for 99.9% uptime and stable service, we cannot guarantee uninterrupted access due to technical maintenance, network failures, or external events beyond our control.
We are not liable for:
- Loss of profits, data, or reputation due to service interruptions.
- Delays caused by registry operators, third-party systems, or force majeure events.
Customers are encouraged to maintain local backups of DNS configurations and contact data to minimize risks.
Data Protection and Privacy
Search.Initiative Registrar complies with all applicable data protection laws, including GDPR for European customers.
We collect and store only the data necessary to deliver our services: name, address, email, and phone number.
Personal Data Handling
Personal data is:
- Stored securely and used only for legitimate purposes.
- Shared only with registry authorities or as required by law.
- Never sold or shared with advertisers.
For full details, please refer to our Privacy Policy.
Dispute Resolution and Termination
Any disputes related to domain ownership, billing, or policy violations should first be reported to our support team. We aim to resolve all issues fairly and promptly.
If a resolution cannot be achieved, disputes may be handled through arbitration or applicable registry dispute mechanisms (for example, the ICANN Dispute Resolution Policy or Nominet DRS for .UK domains).
Search.Initiative Registrar reserves the right to terminate services for serious or repeated policy violations.
Modifications and Updates
These Terms and Conditions may be updated from time to time to reflect changes in laws, registry requirements, or internal procedures.
All updates will be published on our website, and continued use of our services implies acceptance of the latest version.
Customers are encouraged to review this page regularly to stay informed about any modifications.